Sleep missing? Watch7.

[slipd]

Hi guys,

It appears my watch is not always capturing my sleep... I've had it for 5 days, worn it to bed every night and I've only got 2 nights of sleep data to show for it. 

Anything to try differently or look out for? 

Thanks! 

[JAMES4578 · Accepted solution]

Hi @slipd  The watch requires a snug fit for sleep tracking,check it is not too loose or tight.  If applicable check Power saving Mode and ensure that limit health features are  disabled.  However you may need to clear the cache of the Samsung Health app  and restart both your phone and the  watch. 

Sometimes  though it is necessary to Reboot the watch if the issues persist.

[slipd]

Thanks! A few things to try then later...

[johnz237]

In addition to James4578, you need to open the health app every day to ensure it tracks your sleep data. Simply opening and closing it again is sufficient.

[slipd]

Really? That seems like a bit of a bind 😮

I'm used to, having come from a Fitbit, just setting a target number of hours - not a daily start/finish time. Who can say they sleep the same each night?

[johnz237]

No no- you dont have to set a time.

I have the watch. Just at some point Open Samsung Health and close it again. The watch will then figure out your sleep independently- via heart rate and movement etc. You don't have to set a time.

[slipd]

Ah, maybe that's where I've gone wrong then - shall I remove the set sleep time then? I'm never going to achieve that every day anyway 😂 I wish!

[slipd]

Next question - how do I remove the time setting 😂