Support

Open search

New rewards

Highlighted
New Member
Hi has anyone had any trouble getting their free earbuds when they pre ordered the Note Ultra.
I've had numerous emails, calls and now a code that doesn't work. 
Now an email tonight to say the promotions team don't deal with it.
Is it a scam?? 
10 REPLIES 10
Highlighted
Observer
I got my earbuds delivered today. its not a scam. you. Did you register for the free earbuds?
Highlighted
New Member
follow the link through the members app and upload pictures of your order confirmation and a picture of the serial number (I took a picture of the box), claim verified in a few days and i received the buds live last week
Highlighted
Back for More
no I got my free bud 2 weeks ago, it take about three weeks from the start if the claim till delivered to you
Highlighted
hi I've done all that. I bought through EE apparently I need a voucher code which they did send but was invalid.
tbh not helpful at all..
Highlighted
Back for More
try using this link
https://20202.samsungpromotions.claims/gb/en/users/tabletpreorder/login?redirect=gb%2Fen%2Fclaims%2F...
I know Its for the Tab rewards but you might be able to navigate to the right page from there.
Highlighted
Observer
Still waiting for my buds to come it's been like 4 weeks so far
Highlighted
New Member
I bought through EE aswell and haven't had anything since the text saying it had been verified
Highlighted
Observer
I got my email 5/9th saying my buds were on there way still waiting
Highlighted
Observer
Still waiting for my buds thats from 5/9
Top Liked Authors