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New rewards

(Topic created on: 05-11-2020 11:41 AM)
534 Views
Dizzy50
Student
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Hi has anyone had any trouble getting their free earbuds when they pre ordered the Note Ultra.
I've had numerous emails, calls and now a code that doesn't work. 
Now an email tonight to say the promotions team don't deal with it.
Is it a scam?? 
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10 REPLIES 10
Freddy4x
Journeyman
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I got my earbuds delivered today. its not a scam. you. Did you register for the free earbuds?
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Roanm27
First Poster
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follow the link through the members app and upload pictures of your order confirmation and a picture of the serial number (I took a picture of the box), claim verified in a few days and i received the buds live last week
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TRY2HELP
Helping Hand
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no I got my free bud 2 weeks ago, it take about three weeks from the start if the claim till delivered to you
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Dizzy50
Student
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hi I've done all that. I bought through EE apparently I need a voucher code which they did send but was invalid.
tbh not helpful at all..
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Dennycrane
Pathfinder
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try using this link
https://20202.samsungpromotions.claims/gb/en/users/tabletpreorder/login?redirect=gb%2Fen%2Fclaims%2F...
I know Its for the Tab rewards but you might be able to navigate to the right page from there.
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gedm
Student
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Still waiting for my buds to come it's been like 4 weeks so far
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realhxrrxrshxw
First Poster
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I bought through EE aswell and haven't had anything since the text saying it had been verified
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gedm
Student
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I got my email 5/9th saying my buds were on there way still waiting
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gedm
Student
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Still waiting for my buds thats from 5/9
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