Hi I need help, I like using my new buds the sound is great but, now I'm struggling to wear them as everytime I do my ears scab up inside and fluid leaks out of my ears over night. It's quite painful now and seems to only happen when I use these earbuds. I never had this problem with the older ones. Is there anything that can be done?
Hi, @Allergic reaction. I appreciate you bringing this matter to our attention.
Please can you follow the instructions Andrew provides in the thread below:
If you are based in the UK or Ireland, we'll keep an eye out for your message and will get back to you. If you need anything else in the meantime, please let me know.
Apparently a lot of people have been affected by this. I hope a big compensation or a legal process. My ear still itchy after months , waiting for a ENT doctor's appointment.