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Original topic:

New earbuds allergic reaction

(Topic created on: 15-08-2022 01:22 AM)
Allergic reaction
First Poster
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Wearables

Hi I need help, I like using my new buds the sound is great but, now I'm struggling to wear them as everytime I do my ears scab up inside and fluid leaks out of my ears over night. It's quite painful now and seems to only happen when I use these earbuds. I never had this problem with the older ones. Is there anything that can be done? 

8 REPLIES 8
iparts
Apprentice
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Wearables
I had to stop using mine the top of my ears hurt so bad it's the way they were designed sadly
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Philbr58
Pioneer
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Wearables
Which buds? I have the same thing with Buds Pro. I now use Buds Live with no problems.
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Richmar83
Helping Hand
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Wearables
I swapped out the tips on my Buds Pro to memory foam ones off Ebay. Best move I ever did and alot more comfortable due to them moulding to ear
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cal22
First Poster
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Wearables
You are allergic to that particular ear bud, the symptoms you are having is a allergic reaction.
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catwoman143
Explorer
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Wearables
I had the same problem its the earbuds design and how they fit. I've used different earbuds and now it's amazing.
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PaulM1
Moderator
Moderator
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Wearables

Hi, @Allergic reaction. I appreciate you bringing this matter to our attention.

Please can you follow the instructions Andrew provides in the thread below:

https://eu.community.samsung.com/t5/wearables/galaxy-buds-pro-allergic-reaction/m-p/5279444

If you are based in the UK or Ireland, we'll keep an eye out for your message and will get back to you. If you need anything else in the meantime, please let me know. 

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Paulgoki
First Poster
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Apparently a lot of people have been affected by this. I hope a big compensation or a legal process.  My ear still itchy after months , waiting for a ENT doctor's appointment. 

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keithcoyne
Navigator
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Wearables
Had this issue with buds pro I received for pre-ordering s22 and s21. Samsung offered a refund. Eventually. Likely caused by charging connection points. Currently using 3 year old buds+ with no problem.
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