Galaxy watch touchscreen doesn't work after latest update

[Bscott20]

Ever since the latest update the touchscreen on my galaxy watch only works half the time, if that. Ive done numerous sfot reboots and even did a factory reset, but nothing seems to help. 

Is there a way to roll it back to the previous software that worked perfectly for me? 

[Anonymous User]

I have the same problem, after updating to the UI version 1.0 touching the screen does not wake my Galaxy Watch, nether rising my wrist.

[Bscott20]

To be clear, this is not my problem... The touchscreen on my watch has stopped working. It worked sporadically right after the update, and has gotten progressively worse. Now, it doesn't respond to any touches on the screen. 

[AndrewL]

@Bscott20: If you have factory reset the watch and the touch screen is still not responding as expected then I recommend visiting an authorised Support Centre where an engineer can inspect the device. To find your nearest one please check the following link, select 'Mobile Device > Phones, Tablets and Wearables' and enter your post code.

http://www.samsung.com/uk/support/servicelocation/

[Anonymous User]

I got already help from Samsung support in Finland. After a reset the watch works perfectly.

[rebel242]

exactly the same issue here

[A7xFaNaTic]

I have also faced this issue. After the last update. My watches touch screen will work and then it freezes. I will not allow me to touch any of the buttons and i have to reboot it and it works for about 5 mins and then the same thing, I cannot touch anything. So I dont know wtf is going on. The battery also drains triple the amount of time it use to. I only had it for 3 months. I have the S24 ultra. Its really annoying if you ask me.