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Original topic:

Galaxy Watch Active2 gps not working on health app but is on strava

(Topic created on: 28-09-2022 06:59 AM)
Members_j3FgOsm
First Poster
Options
Wearables

I've found that the active2's health app's GPS takes up to 10 minutes to find GPS, but on the strava app it's pretty much instant. This is true whether I'm connected to my S21+ or not.

 

Has Samsung just dropped support for the active2?

If this is the case, then I don't feel too inclined to upgrade to a Galaxy 5 if they're just going to stop their older products from working properly whenever they want

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1 REPLY 1
Rachel Gomez
Journeyman
Options
Wearables

Ways to fix-

GPS not working properly on Samsung smart watch
Check your watch band. 
Check for software updates. 
Move outdoors, and then restart the watch. 
Verify your phone is connected to a mobile network. 
Make sure the watch and your phone are connected via Bluetooth. 
Open a GPS app and check your location. 
Reset the watch.

 

Regards,

Rachel Gomez

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