Galaxy Fit 2... incoming phone number no longer showing

[Ozomedia]

My Galaxy Fit 2 not showing incoming phone numbers on my S10. This has stopped working for a few weeks now.

Previously I looked at my watch (galaxy fit 2) and I would see who was calling. Name/number would show on the wearable.

I have changed nothing in my settings and notifications are switched on.

Anyone got a solution to this?

[RichardOldroyd]

Have you tried a full shut down and re boot?
Has anything updated?
If not then a factory reset looks like it could be required

[Ozomedia]

I've tried rebooting from a shut down, that didn't work, all software is update, which suggests there have been relatively recent updates........ how do I do a factory reset?

[Rohit Jain]

I am also facing the same issue suddenly from today afternoon. Morning it was all fine. Any solution to this?

[Rohit Jain]

How you factory reset the wearable. We are talking about wearable not the mobile.

[Ozomedia]

Factory reset should solve it

[Vinickw]

Sorry for reviving this tread after one year, but I've found the solution.

Factory reset won't solve your problem if you restore your backup.

All you need to do is open Galaxy Wearable > Band settings > Notifications and enable the Phone app.