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Route Maps disappeared

(Topic created on: 01-03-2023 09:41 PM)
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RachS28
First Poster
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Help needed please.

Last week I upgrade from the samsung active 2 watch to Samsung 5 watch, everything was going fine until Saturday morning and I found all my previous exercises maps had vanished and my watch/Samsung health app no longer shows the routes.

I've checked all my settings and reported it, but as of yet no advise.

Any help would be appreciated

#maps #routetracking 

image
What's showing on my exercise summary now.




image
What was showing before Saturday 25th of February 2023


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2 REPLIES 2
Egg1
Voyager
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I have no idea, but now everyone knows where to find you on a Saturday morning I'm guessing, I'm slightly concerned for you! 😄
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Members_sYkqpxe
First Poster
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I don't have the watch, just the Health app, but I lost maps too. Restored by going to Samsung Health settings, then Provide location information (at the bottom) then turn Google Map Platform on. Hope this helps.

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