Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Galaxy Watch4 and Note20 Ultra - Weird Issue

(Topic created on: 23-11-2021 11:08 AM)
CrazyTom2k2
Samsung Maker ★
Options
Wearables
Hi there.

I had a bit of a weird issue with my Note20 and my Watch4 this morning.

My Watch4 has randomly unpaired with my phone somewhere, don't really know why, and now it's telling me to reset the watch to fix it.

My phone's Bluetooth has also been toggling itself on and off all morning. What the heck is going on?!

Haven't had a problem up until now, and I haven't made any changes to my knowledge
4 REPLIES 4
AndrewL
Moderator
Moderator
Options
Wearables

@CrazyTom2k2: That's a strange one. Did you reset the watch as advised in the notification and, if so, did this fix the issue? If you head to Settings > Connections > Bluetooth > Tap the 3 dots in the top right > Advanced > Bluetooth Control History, are any apps listed here that recently turned Bluetooth on or off? 

CrazyTom2k2
Samsung Maker ★
Options
Wearables
Watch has been reset - I had a couple of issues after resetting the watch but all seems to have settled back in now.

No apps are listed in that Bluetooth Control History menu for today - the last entry was from Bixby Routines yesterday. So I'm stumped here!
WelshPaul
Helping Hand
Options
Wearables
I had this problem a few weeks back on my S21. I had to factory reset the watch and setup a new! Hasn't happened again thankfully.

My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.
CrazyTom2k2
Samsung Maker ★
Options
Wearables
Something kinda weird happened with my watch. So, I'm a Note20 user and my sister's using an S21 like your good self. She recently got the One UI 4.0 update, and I sorted the update out for her (and took it for a bit of a spin!) One thing I noticed is that her S21 kept trying to provision updates on a smartwatch using the Galaxy Wear app. She doesn't have a smartwatch, so I almost wonder if her phone somehow managed to connect to my watch without me tapping anything - it was only after this happened that my watch prompted me to reset the watch. Interesting stuff here!
0 Likes