06-03-2025 03:27 PM
My Samsung Galaxy 4 watch used to work very well with Beats Fit Pro and my toyota bluetooth. My primary use case is listening to music I am a runner and the watch used to work very well for listening music. I regret updating to One UI6 update. The Bluetooth connects with my beats fit pro but NO AUDIO. I have tried soft rest and hard reset still no love.
The specifics are
Galaxy Watch4 (QSEZ)
Model SM-R870
One UI version 6.0. <-- This is the update that ruined it. I should have never done it
Wear 0S - 5.0
Software version - R870XXU1lXK1.
I am disappointed by the quality of their testing when a feature I did not need ended by destroying the watch for my primary use case. I will appreciate if anyone can share a remedy to resolve this. I have looked at the logs of the watch and here is a summary
10-03-2025 10:10 PM
Exact problem I have and it is frustrating and infuriating. Every time they pull a stunt like this I keep getting closer and closer to giving up and just going to Apple next time. Hate this. Watch works with older headphones, beats work with every device in my home (even my Samsung phone and tablet) this is a Watch issue and I am pi55ed. Never ever update
11-03-2025 12:06 AM
I ended up buying a Pixel watch 1 refurb for 50 dollars here https://www.amazon.com/Google-Smartwatch-Activity-Tracking-Bluetooth/dp/B0CWQ2JKKV/ref=sr_1_3?crid=2....
works flawlessly for me with my beats fit pro
I am not going to buy any samsung products in the future unless they fix this problem for me
13-03-2025 05:27 AM - last edited 13-03-2025 05:27 AM
I'm having the exact same problem both with Apple Airpods 3 and Sony XM4s. It connects but doesn't play any music.
13-03-2025 02:38 PM
Agreed. I am so tired of all of these companies eventually pushing mandatory updates only to take back what they have already given you. Come on Samsung push an update already
13-03-2025 02:39 PM
I was suspecting Samsung doesn't want Apple playing in their ecosystem. Make you buy their ear buds instead.
18-03-2025 05:34 PM
Boy it sure would be nice if ANYONE from Samsung would respond to this
20-03-2025 05:58 PM
Hello..Samsung?? Anyone...anyone..anyone.
24-04-2025 10:30 PM
This is what I'm suspecting as well. I have two beats devices (Powerbeats Pro and Studio Buds) which both do not work with the latest One UI 6.0 update. Meanwhile connecting to a JBL BT speaker provides audio just fine. On runs I've resorted to playing Spotify audio through the watch speaker which obviously isn't ideal for multiple reasons. Thinking of buying some $20 Amazon true wireless headphones but yea this is so frustrating.
a month ago
My watch received a new update from Samsung and it resolved the issue with Bluetooth. So I thought I would let everyone know since originally I reported this issue. Sometimes the updates are rolled out per schedule based on geography where you live. So of you don't see any updates under settings/ software update be patient. It may be on the way