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Original topic:

free galaxy buds+

(Topic created on: 12/08/20 22:16)
SlipCased
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So I got a leaflet through the post yesterday about claiming my free pair, says claim through this app within 30-60 days... so does that mean it will appear on the app after 30 days of purchase?  As its not there yet...and how do you prove it? 
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RyRy94
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Hi, I purchased a galaxy s20 ultra 5g on the o2 network. I received a promotional flyer advertising the free galaxy buds plus. I cant seem to even find the link on Samsung members. Any help would be appreciated. Thanks in advance. 
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AndrewL
Moderator
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@RyRy94: Claims can be made 30-60 days from the purchase date via the Benefits section of the Samsung Members app. If you still cant claim using the Members app, then please proceed via the link below.

 

https://20202.samsungpromotions.claims/gb/en/claims/o2summer/get-started


tamsyn24
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Anyone help I pre ordered off AO mobile and told me to come on here to claim my free galaxy buds plus and I don't know how to do it driving me crazy my phone arriving today so how do I get the buds
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JohnnyShoulder
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The slip that comes with the phone should have all the details on how to claim. I know with mine it states you have to wait 30 days after the purchase of the phone before claiming for the buds.
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Shelley123
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12. Company Participants must visit https://20202.samsungpromotions.claims/notepreorder and complete the online claim, upload proof or purchase and all other required information in order to make an application for a Reward under this Promotion (both a “Claim”).
13. Claims must be submitted between 00.01 (BST) 21 August 2020 and 23:59 (BST) 20 September 2020 (the “Claim Period”). Claims received outside the Claim Period will be marked as invalid and will not be accepted.
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AlphaUK
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I just upgraded from from S9 to S20 Ultra 5g and when ordering it said I can claim a free pair of buds from Samsung Members app. I csnt find where to claim them . Any ideas?
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JordanM4
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it says from the 21st so maybe they will update the app then?
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haven
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I got mine the 20th of July and was told that it would be on my app today 19th August but its not . Can anyone help please ?
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Biosox
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What was the date of your upgrade? (depends on the link I can give you)
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