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galaxy watch 2 boot loop

(Topic created on: 12-08-2020 08:54 PM)
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Anonymous User
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Hi all, after going to bed a week ago wearing my galaxy watch 2 I woke up to find my watch off.
Since then it is stuck in an endless boot loop.
When trying to charge it displays the lightning bolt runs up the percentage but then cuts to black screen.
I have tried the recovery option in the odin menu, but this just cuts to black screen also?
Is there anything else I could try? I've noticed a usb connection with a little pop out cover, is it possible to connect to a pc to run a diagnostic?  If so how? 
I've had no issues before now, the watch has never been wet/submerged in water, it has never even been worn in rain lol.
It is approximately 18 months old and has been kept in perfect condition.
If anybody out there has a suggestion I'd be most grateful.
Thank you for your time fellow samsung users.
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2 REPLIES 2
Moiitje
Samsung Members Star ★★
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Did you reset the watch in the recovery mode? or just rebooted it?  
Some more questions:

Did you instal new apps before this happened?
Did you maybe drop it or hit it into something before this?
Did it already went a few hours without any power? (turned completely of)

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Chelle9381
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Same thing going on with mine . I rebooted then I reset to factory settings.  Still looping . Woke up this morning and seems like it stopped charging. 

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