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Original topic:

Ecg locks just before report is complete

(Topic created on: 11-12-2022 07:27 PM)
russ1878
Apprentice
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Wearables
Hi Samsung please can you fix the bug, once you start a ECG 1 of 3 things happens.

1.locks straight away - no report 
2.locks just before 30 second count down is complete - no report 
3. Locks just after ECG has been completed - report completed

Has been ongoing since most recent update.


20 REPLIES 20
Toptechnical
Journeyman
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Wearables
I've found precisely this happening as well, I sometimes get a lock-up after blood pressure readings, too, but they always complete first.
zimma71
Voyager
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Wearables
Thats handy for samsung then ...
JB_24
First Poster
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Wearables

Same here, worked fine when I got the watch. Now it does not show the result just goes black and then I have to unlock the watch. Very frustrating...

PhilM44
First Poster
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Wearables
Thought it was just me. But I am also getting this problem. I hope Samsung take note and do something soon to correct it.
Hristo Kovachev
First Poster
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Wearables

After last update GVK6 my watch also get locked after ECG end. Before update there is no such thing. 

Members_I90x6LG
First Poster
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Wearables

After the update GVK7 my Galaxy Watch 4 get locked after ECG. No Problems with previous update. 

jasonpie
Apprentice
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Wearables
Me too same bug?
Tellwilson
First Poster
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Wearables
Exactly identical issue straight after December 2022 update. Follows reading process on watch taking ECG, counting down from 30 to zero. Then sends results to Samsung phone sometimes but locks watch every time. Samsung should acknowledge issue or bug and Sat out time frame for fix.
Jfp30
Journeyman
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Wearables

Same here on GW5.  No help from Samsung.  Keep sending me instructions for repair process.