Ecg locks just before report is complete

[russ1878]

Hi Samsung please can you fix the bug, once you start a ECG 1 of 3 things happens.

1.locks straight away - no report 

2.locks just before 30 second count down is complete - no report 

3. Locks just after ECG has been completed - report completed

Has been ongoing since most recent update.

[Toptechnical]

I've found precisely this happening as well, I sometimes get a lock-up after blood pressure readings, too, but they always complete first.

[zimma71]

Thats handy for samsung then ...

[JB_24]

Same here, worked fine when I got the watch. Now it does not show the result just goes black and then I have to unlock the watch. Very frustrating...

[PhilM44]

Thought it was just me. But I am also getting this problem. I hope Samsung take note and do something soon to correct it.

[Hristo Kovachev]

After last update GVK6 my watch also get locked after ECG end. Before update there is no such thing. 

[Members_I90x6LG]

After the update GVK7 my Galaxy Watch 4 get locked after ECG. No Problems with previous update. 

[jasonpie]

Me too same bug?

[Tellwilson]

Exactly identical issue straight after December 2022 update. Follows reading process on watch taking ECG, counting down from 30 to zero. Then sends results to Samsung phone sometimes but locks watch every time. Samsung should acknowledge issue or bug and Sat out time frame for fix.

[Jfp30]

Same here on GW5.  No help from Samsung.  Keep sending me instructions for repair process.