08-05-2020 03:51 PM
I've tried everything it feels. Whenever I go to the Galaxy wearables app and choose what to have on my long press only bixby shows up? I didn't get the option to chose a voice assistant when I installed the buds (also reset them) like others have when I Google searched it.
I have a Galaxy S20+ and Galaxy buds +. Anyone know what I'm doing wrong?
Solved! Go to Solution.
08-05-2020 04:06 PM
Hi @Samswe ,
you should be able to use this with your Buds. Could you confirm that you placed your finger on one of the Galaxy Buds for a couple seconds to activate Google Assistant?
08-05-2020 04:27 PM
08-05-2020 05:11 PM
The Galaxy Buds connect to the voice assistant on your phone, whether it be Google Assistant or Samsung's Bixby. All you have to do is place your finger on an earbud for a couple seconds, and the voice assistant will activate.
Are you able to tell me which phone do you have these connected to and if you have Google Assistant set there?
08-05-2020 05:35 PM - last edited 08-05-2020 05:50 PM
Thanks a lot for looking into this and helping.
Yes, I have a Galaxy S20+, and yes I have google assistant on it which I use daily.
The strange thing is as I've wrote above when I go to the options on the wearable app for long press the only options are bixby, Spotify, ambient sound and volume that I can choose on long press. No google assistant option
08-05-2020 06:06 PM
My pleasure @Samswe , can you confirm if Google Assistant is open on your phone when you try to check this on the Wearable app? Is the phone and Buds+ software and the Samsung Wearable up to date?
08-05-2020 06:22 PM
08-05-2020 06:55 PM
When and where did you purchase the Buds @Samswe ? Have you contacted Google to see if this is compatible in your region?
08-05-2020 07:02 PM
08-05-2020 07:21 PM
Products functionalities may vary depending on the region so I woul suggest reaching our colleagues in your area from here: https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/ and/or Google to see if this is available in your area.
Have a lovely weekend now.