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Original topic:

Buds Pro Smashed

(Topic created on: 10-05-2022 03:21 PM)
Sxna15
Journeyman
Options
Wearables
Got free buds pro with my s22 ultra and the right one accidently fell out my ear and onto the road and got smashed by a car would samsung be able to do anything about it as they were free 

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7 REPLIES 7
MrJCharming
Voyager
Options
Wearables
Buy a new set off ebay. There going for a lot cheaper than retail
AndrewL
Moderator
Moderator
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Wearables

@Sxna15: While physical damage is not covered by our warranty, you can still reach out to our Help Desk to enquire about your available out of warranty repair options. Please be aware however that the service and any necessary repairs would be chargeable. 

https://www.samsung.com/uk/support/contact/

Alternatively, please visit your nearest Experience Store or Support Centre, as it may be possible to purchase a replacement Bud. To find your nearest one, please follow the link below, click on Mobile Device and enter your post code. Please be aware that our stores and Support Centres are currently operating on an appointment only basis, therefore please click on the results of your search to the left of the map, scroll down and select 'Reserve' in order to proceed with the booking process. 

https://www.samsung.com/uk/support/service-centre/

RuthlessAfro24
Voyager
Options
Wearables
It's not covered via warranty so you have to replace it with a charge
leicesterMan
Helping Hand
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Wearables
Products like this are unrepairable
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antikythera
Black Belt 
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Wearables
If that much cheaper you have to question if they are genuine or fake
MrJCharming
Voyager
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Wearables
Genuine, it's an influx of people selling the ones they got for free with there phones. I have a pair in use and a brand new pair
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GusB
Troubleshooter
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Wearables
I sold my extra pair for £50...there's quite a lot on there.
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