15-10-2023 04:24 PM
15-10-2023 04:43 PM
@Sparky871: The eartips of the Galaxy Buds2 Pro are made of silicone, so you may wish to consult with your GP to see if you are having an allergic reaction. Other than the itchiness, do you experience any other physical symptoms?
15-10-2023 05:10 PM
15-10-2023 06:47 PM
27-12-2023 03:36 PM
27-12-2023 06:16 PM
Hi, @Sparky871.
I am sorry to hear that you are still having issues with your Buds2 Pro. I appreciate that this is far from ideal. Have you checked with your GP if you are allergic to anything?
If you are based in the UK or Ireland, then please send a private message to Sam_UK by following the steps in the link below. I or one of the other Moderators will be able to get this escalated for you:
Solved: How to send a private message on the Samsung Community - Samsung Community
27-12-2023 06:33 PM
27-12-2023 06:54 PM
Hi, @Sparky871. The link is at the bottom of my post. It's entitled "Solved: How to send a private message on the Samsung Community - Samsung Community"