18-11-2021 06:20 PM
Model: Samsung TV UE50MU6172
Software version: T-KTMDEUC_1300.3 (up to date)
Even this latest software version contains the defect that makes it impossible to play any YouTube Music song or playlist containg such a track on the TV. As before it shows the cover of the song with a buffering logo for a few seconds, then the following error is being displayed.
Error: Something went wrong. Unknown Audio Playback Error Playback ID: (different ID for different songs)
What is new with this update and makes it even worse is that when clicking on a normal YouTube video or stream after this error no video is being shown, only a static thumbnail. The issue persists until the YouTube application is reset within the settings menu or the TV is disconnect from power supply to reset.
I am afraid this defect renders the TV quite impossible to be used with YouTube.
20-12-2022 02:21 AM
Same issue here on my series 8 65. And it lives at the centre of my home theatre/music centre as the main media player. And youtube music is my main platform, Hard to believe this is still going on a year later. 🥲😪
25-04-2023 03:52 PM
Same here... I'm really getting sick and tired of paying for something that doesn't work. Just fix it already!
21-06-2023 08:08 PM
Hey! Anyone wants to solve this?
TV: ue50mu6172
I don't want to subscribe spotify because of a simple bug your engineers don't intend to solve!
Unknown Audio Playback Error: buffering timeout
Youtube, music
14-07-2023 03:27 PM
Same problem here. It used to work when I bought the TV and then some update made it stop working.
Samsung does not even look at this forum. It's a crappy company.
09-12-2023 09:26 PM
Same problem here, model UN55MU6163, i think i have like 3 years like this.
03-02-2024 01:29 PM
I also experience this problem on model 50MU6102. For a company this big, this is a disgrace. I will write anti commercial messages on every social platform I encounter
17-04-2024 09:37 PM
Same problem here. Have submitted report after report but I guess Samsung doesn't give a F since they've already got my money. I've already sworn off Samsung phones and appliances, now I'm swearing off the company as a whole. I stg they'll never get another cent from me as long as I live. Their software SUCKS, regardless of what the device is. TouchWiz sucked, and Tizen sucks. I'm done.
26-05-2024 07:15 AM
Same problem here with UE55MU9000. YouTube songs can't be played with error message: "Unknown Audio Playback Error: buffering timeout". YouTube Video is ok though.