27-04-2019 12:04 PM - last edited 27-04-2019 06:50 PM
i have Q9FN and HW N850 Atmos Soundbar
when using Netflix App on the TV, i went into Expert Audio Settings and it lets me select "dolby digital +" for audio ouput
the hw n850 sounbar supports Atmos
yet when on netlfix still only get crappy 5.1 sound
ive owned a sony xf9005 recently and their netflix app gives Dolby Atmos sound using "dolby digital +" , yes it is "lossy" dolby atmos but still sounds much better than DD 5.1
so my question is why are Samsung not updating their Netflix App to have Dolby Atmos. i have what is required here, dolby digital + selected on q9fn and atmos capable hw n850 soundbar. this is all thats required for "lossy Dolby Atmos" same as you get on 2018 sony & LG tv's
come on samsung, please sort this out by updating to a atmos capable Netflix APP version. its all thats needed
its bad enough having no DTS after spending £2000 on your tv & sounbar, the very least you can do to keep customers a little bit happier is Fix this one
12-06-2020 11:04 PM
12-06-2020 11:14 PM
I meant both boxes are checked on sorry
12-06-2020 11:16 PM
12-06-2020 11:19 PM
12-06-2020 11:29 PM
12-06-2020 11:33 PM
12-06-2020 11:39 PM
I find it hard to believe Samsung would "only pay for the atmos license for their higher end modes." I would think Samsung either paid for the atmos license or not. It's probably firmware related because I was getting the atmos logo on the Netflix app thru the tv and it displayed atmos on the sound bar for like two weeks and then it mysteriously stopped. We supposedly we are getting the tv earc update in mid July. Hopefully this issue gets resolved with it
12-06-2020 11:43 PM
13-06-2020 12:08 AM
There is no puzzle. If it costs Samsung money it doesn't really happen. Dolby is now a very big player in the field of on board TV technologies and Samsung doesn't like it.
Samsung could easily pay to sort this out. It chooses not too. It's never Netflix fault. Netflix work in harmony with all manufacturers who play their part. Find me an app that really utilises HDR 10+...
its a poor show from Samsung. Especially considering how freaking good their hardware is that they are not prepared to play ball with software issues.
dolby vision/atmos = way forward
hdr 10+/Samsung propriety sound = dead in the water but cheaper.....
13-06-2020 12:44 AM
What you said makes sense if neither Amazon nor Netflix works. The fact that we can get Atmos on Prime videos but not Netflix is why I raised this issue. I certainly don't know enough to offer any insight, just wondering out loud. Maybe Prime vs Netflix does stream differently, and Samsung is not willing to take the extra step to deliver Atmos on Netflix shows.