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White light on upper right corner of 4k tv

(Topic created on: 24-07-2020 04:56 PM)
69756 Views
Marksam
Apprentice
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hi everyone, need your help. I just bought a Samsung 65” RU7100 recently and i noticed a white light/spot on the upper right and left corner, is it normal? It’s noticeable in person. 

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24 REPLIES 24
NoMoreQLED
Journeyman
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Samsung refuses to give a solution

NoMoreQLED
Journeyman
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The only response I’m getting from Samsung is that “this is normal”

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bean82
First Poster
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I've just bought a qled and have the same issue!
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captaininsano
First Poster
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I've just had the same problem. Had the TV a year and this has just happened 2 mins ago.
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Tjto
Apprentice
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bought Q60A 2 days ago has the same issue white bleeding top left corner

Shall return it or just live with it? 

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playituncleleo
First Poster
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Having the same issue. Has anyone gotten a resolution? My TV did this from day 1 and is only about 3 weeks old.

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AndrewL
Moderator
Moderator
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@playituncleleo @Tjto: Is the issue present on all channels and sources, and visible in the sample beach image in Settings > Support > Self Diagnosis > Picture Test? If so, try pressing and holding the Power button on your remote until the TV restarts to see if this helps. If the problem persists, please reach out to our Help Desk via the link below, where an advisor will be able to assist you further, and arrange any necessary repairs. If the device is under 30 days old then you may wish to reach out to the retailer to discuss your options regarding a refund or replacement. 

Help & Contact | Samsung United Kingdom

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infamous212
First Poster
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I've purchased a 75" Q60A a few days ago from Best Buy and when I got home and powered on the TV, I've noticed the same "white bleeding" around the display edges; multiple spots.  I've taken it to BB store and had exchanged to the same model.  Well, I've brought it home and the 2nd TV shows much less number of visible spots of white bleeding but still bothers me.  I'm planning to take it back to BB store for a replacement.   

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Avijit Herlekar
First Poster
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I purchased a Samsung 43 inches 4K tv. 
model code : UA43AU8200KLXL. I faced a an issue which was nothing but white patch on the top right corner of the screen. I raised a request and my tv was replaced today. I see a similar patch though less intense now. Is this something to do with the manufacturing of these tvs ? Can’t believe this happening with Samsung products. Would anybody be ok to share a permanent fix for this ? I am very upset with this from Samsung. 

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nikotak
First Poster
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I have exactly same issue after 5 years i thing it's problem in samsung panels.also a small white dot on the left.

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