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Samsung Q60A restarts and damage picture

(Topic created on: 21-03-2025 06:46 PM)
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Annica
Student
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hi! Today when I start my Samsung Q60A it behaves like this. It starts showing a picture for about 2-3 seconds before it goes black in the lower corner and then turns off. then it restarts by itself again and turns off, restarts and turns off. then it stays on. the tv is 3 years old, so the warranty has unfortunately expired. any solutions or anyone who has experienced something similar?

 

sorry for my spelling. thanks in advance! 

2 REPLIES 2
Annica
Student
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IMG_9250.png

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johnz237
SuperStar
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Hi! Welcome to the Samsung Members community!

This seems like a backlighting error, and the likely solution would be to pay for a repair.

Maybe try a power reset: unplug, press and hold the power button for a few seconds, wait a few hours, and plug it back in. However, as I've said, I believe this isn't a software issue and will need a repair.
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