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how to setup samsung tv with connectivity

(Topic created on: a week ago)
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surajkaushuik
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Activated VPN at the router. Everything in my home network stills works fine, EXCEPT the Samsung Easy Connection from a Win 11 PC to the TV.   

  • The PC is listed on the TV's screen and selectable.  So the TV "sees" the PC.
  • However the TV does not establish the connection to the PC and gives an error message to make sure the PC is turned on.  
  • I can successfully ping the TV (wifi) and the PC over the home network. 
  • Only one network in my home covering both wired and WiFi from the same router.
  • This just makes no sense as there wasn't any changes to the internal network! 

    The setup is (Internet ---to Router with VPN) then  to (internal Network).    PC  and TV on the internal network. TV and PC addresses are 192.168.0.xxx with the numbers in the xxx portion being the only difference.   18445690541.xxx.

    Is there a setting within Easy Connection that has to be adjusted?  I just don't understand how something external to my home network is impacting Easy 18445690541 Connection.  

  • I think you hit directly on the issue. 

    • The Samsung TV is logged into my Samsung account. 
    • The Samsung Easy Connection App on the PC is also logged into my Samsung account.
    • I expect the TV is checking with a Samsung server to verify the selected device (in this case my Windows PC) has the Easy Connection app active and logged into the same Samsung account. +1-844-569-0541 I expect this is a security feature to make sure the Easy Connection app on the PC does not inadvertently try to connect to a neighbor's Samsung TV via WiFi/Bluetooth!.+1-844-569-0541
    • However the Samsung server can't reach the PC for verification from the public internet as it is behind a VPN router.  
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