14-01-2020 07:51 PM
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I've been getting this lighter area down the left of my screen which also flashes sometimes? Does any know what's causing this and what the fix may be?
15-01-2020 08:35 PM
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Hey @RedDevilMike90! Try doing a Picture Test on the TV: press the Menu button > Support > Self Diagnosis > Picture test > Follow the on-screen instructions to complete the Picture Test. The image should be clear and free from any distortion. Is the image clear or still distorted?
19-01-2020 04:32 PM
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Hi Carol,
Tried that and the picture looked fine, but it seems like a strip/panel down the left hand side of the screen has an issue as it's flickering and sometimes even flashes.
Is my only option to request a repair?
Thanks,
Mike
09-07-2020 11:00 PM
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I have exactly the same behaviour. A light strip on the 3/4 right side, flashing or steady all the time...
Is it possible to fix it?
10-07-2020 10:07 AM
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Okay, can you disconnect all external devices from the TV? Is the issue still there? If so, reset the TV: Menu > Support > Self Diagnosis > Reset. If this doesn't help, it would be best to get in touch with the TV/AV team for further support. You can contact them via Live Chat or by calling the number 0333 000 0333. It is likely that a repair is required on this one though.
