I am having trouble with this TV since it was purchased month ago but Currys and Samsung Help have been very poor until now, Currys put me onto samsung who have been really unhelpful. They said they are aware of a problem with this model but wanted a video sent which of course they havent go back to me on.
Picture randomly flickers and have to switch completely off and then restart for it to go away, happens a few times per week and is unwatchable when it flares up.
The TV also seems ultra temperamental and does not like connecting to the Virgin V6 box i have for TV. When i move to Virgin box on the Samsung TV from say Netflix app, it 9/10 does not come on but has a page saying Check Device power even though the light on box is on. I then have to switch the box on and off for this start the box. This is pretty much every time and its endlessly frustrating. ive spend hours but the UX is just really really poor something i have never come across with Samsung TV and ive had many. Stopping short of taking back to Currys and dumping in the Customer Service lap,
Can anyone help as whilst this is not the main TV in the house it is getting very tiresome and bad customer service is grateing on me for what is a new TV. Thanks in advance!
Did you resolve this, i am experiencing the same problem