21-11-2019 06:56 PM
I have a Samusng UE50ES6300 it kept switching hdmi mode, screen would go blank then come back on. Wait around 5 minutes same again. Checked for updated firmware using the menu the tv froze when i clicked online update. The remote stopped working and had to turn off at mains.
I downloaded new firmware from samsung and put onto a usb. Reset the tv using the onboard menu, inserted usb. clicked update by usb tv froze again.
Selecting settings and putting passcode freezes tv, selecting internet settings freezes tv also. there is nothing at all plugged in to tv, i hav etried with everything unplugged and by plugging one thing in at a time. Still issues. a Firmware update is available, i just have no wway of getting it to update
Cannot get any further into the menu system other than to scan channels. The channels scan fine and the Tv works fine as a normal tv with no hdmi cables or other peripherals connected.
Any suggestions
21-11-2019 07:08 PM