Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Possible to kill an app on Frame?

(Topic created on: 16-03-2024 02:49 PM)
275 Views
Markedly
Journeyman
Options

I use a media app which often freezes.  When this happens I would like to kill it and restart it.  However, the Frame's OS doesn't seem to allow this.   If I press and hold the OK button on the app while in the Home screen I can only remove the app shortcut.  There's also no facility in Apps that I can see.

My only option to get this app running again is to switch off the TV at the wall.  It seems incredible that I can't even reboot the TV with the remote control.

While I'm on a roll, I think I will state for the record that I consider Samsung's smartTV OS a pile of rubbish.  

55" Frame 2023.

0 Likes
3 REPLIES 3
Gurky
Helping Hand
Options
Whata the app? If its that only app seems a very poorly made app, I'd reach out to the developers via detains in the apps store section.
0 Likes
Markedly
Journeyman
Options

It's ITVX. ITV are not renowned for their online/app offerings.

UNKNOWNUSERNAME
Big Cheese
Options
i recommend you to add this to feedback via the help section in the members app for the developers to see.
0 Likes