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Original topic:

QE65Q67RATXXU - NO HDR Windows 10 - Monitor Capabilities: HDR Not Supported (Eotf2084Supported )

(Topic created on: 21-11-2019 02:41 PM)
First Poster

I've just got my Samsung QE65Q67RATXXU.

I've connected to my Windows 10 computer that uses an intel 620.


DXDiag is showing the monitor as not HDR support.

Should this TV have the capibility to support HDR on windows 10?????


System Information
Time of this report: 11/21/2019, 13:48:01
Machine name: XXXXXX
Machine Id: XXXXX
Operating System: Windows 10 Enterprise 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: GIGABYTE
System Model: GB-BKi7(H)A-7500
BIOS: F12 (type: UEFI)
Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz (4 CPUs), ~2.9GHz
Memory: 16384MB RAM
Available OS Memory: 16244MB RAM
Page File: 3171MB used, 15503MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 288 DPI (300 percent)
System DPI Setting: 288 DPI (300 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: Intel(R) HD Graphics 620
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_5916&SUBSYS_10001458&REV_02
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8249 MB
Dedicated Memory: 128 MB
Shared Memory: 8121 MB
Current Mode: 3840 x 2160 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.669922,0.314453), Green(0.271484,0.644531), Blue(0.152344,0.053711), White Point(0.281250,0.284180)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: SAMSUNG
Monitor Id: SAM0F9F
Native Mode: 3840 x 2160(p) (30.000Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported (Eotf2084Supported )
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9307632b3abedc2b\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9307632b3abedc2b\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9307632b3abedc2b\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9307632b3abedc2b\igd12umd64.dll
Driver File Version: 26.20.0100.7463 (English)
Driver Version: