TV stuck in Retail mode QE65Q85RATXXU. I’ve tried suggested pin 0000, this doesn’t unlock it

[ChrisM]

Hi @Hectorsnr 

Give these alternatives a try: 1234, 4321, 1111.

Let us know how you get on!

[Hectorsnr · Accepted solution]

Thanks I tried many alternative suggestions, after TWO visits to the store I bought from, the manager gave me this link, which worked a treat & reset the pin to 0000

https://youtu.be/eyiGdd8cBHE