20-06-2023 03:52 PM in
i have recently starting to have issue of tv flicking, making noise and crashes while playing ps5, as soon as I connect the ps5 to another tv everything is fine but tv keeps restarting and I have to take the power socket off for few min to back to normal. I have my ps5 since nov 22 but only since beginning on may I started to have this issue. Any suggestions how to fix this?
20-06-2023 06:37 PM in
@Farid2025: Please can you confirm the model number of your TV? This can be found on the sticker on the back of the device, or in Settings > Support > About This TV.
Do you encounter the issue while performing a specific action on your PS5, or running a particular app or game? Have you tried switching to another HDMI input to see if the issue persists?
21-06-2023 05:48 AM in
tv model is : UE50AU7100KXXU 50" Smart 4K Ultra HD HDR LED T
I have tried 4 different hdmi cables, and all I need to do is turn ps5 on and just leave it for few min, tv start make noise and restarts. I love tried to witch off HDR, hdcp, resolution 1080p, any thing that I didn’t need to have to play, I witched and still happening