10-04-2024 11:05 PM
Every time I launch the app on my Samsung S90C 2023, it loads forever until it displays the message "Something went wrong".
I have tried:
I was really looking forward to seeing the sync in action; any help would be greatly appreciated.
Best regards
19-04-2024 04:13 PM
Also tried it today and it worked. Based on the version of app in Samsung store and it's update date. It seems like that problem was on Philips side.
29-04-2024 08:16 PM
Did you ever find a fix? I did this yesterday, and now can't find a way to allow it again! I get the something went wrong error message when I start the app
30-04-2024 07:21 AM
For me it started working so not much of a help, but seems like app got updated 29/4 so it may have caused for your country/tv model to malfunction with the app.
01-05-2024 08:15 PM
After recent update no longer working on S90C 75"
a month ago
Same goes for me… stuck on startup logo.
let’s see what they do about the subscriptions
a month ago
4 weeks ago
Same here. Started late last week and all week. Nothing seems to fix it. Restarts, deletes, reinstalls. Removing from Hue server, nothing fixes it. Ugh
2 weeks ago - last edited 2 weeks ago
I have another problem, the app works and says it syncs but it doesn't. The lights go on but in rainbow colors and no sync. If I reset the tv by pressing the power button on the remote a couple seconds and go in the app and press sync manual it works until I put the tv in standby and it wont sync anymore when I turn the tv on. Do anyone has the same thing or a solution?
Thursday
I also did everything you did and mine is not working. it worked for about a week and just quit. i figured it may be the update but have not got it working yet. please advise if someone has the anwser to this problem