The Philips Hue Sync TV app is not working.

[Logic]

Every time I launch the app on my Samsung S90C 2023, it loads forever until it displays the message "Something went wrong".

I have tried:

• Factory reset several times 
• Coldstart via remote 
• Coldstart via unplugging the cable 
• Resetting the smart hub 
• Reinstalling app
• Deleting and installing app 
• Clearing cache/data 
• Logging in and out of the Samsung account
• Using a different Samsung account

I was really looking forward to seeing the sync in action; any help would be greatly appreciated.

Best regards

[Niclon]

Also tried it today and it worked. Based on the version of app in Samsung store and it's update date. It seems like that problem was on Philips side. 

[Doopdoop]

Did you ever find a fix? I did this yesterday, and now can't find a way to allow it again! I get the something went wrong error message when I start the app 

[Niclon]

For me it started working so not much of a help, but seems like app got updated 29/4 so it may have caused for your country/tv model to malfunction with the app.

[Sphinxy]

After recent update no longer working on S90C 75"

[Luddes]

Same goes for me… stuck on startup logo. 
let’s see what they do about the subscriptions 

[Jonsey812]

Starting working over a week ago, obviously Philips Hue server down and no one noticed, amauterville!

[itshallry]

Same here. Started late last week and all week. Nothing seems to fix it. Restarts, deletes, reinstalls. Removing from Hue server, nothing fixes it. Ugh

[Members_AikddAH]

I have another problem, the app works and says it syncs but it doesn't. The lights go on but in rainbow colors and no sync. If I reset the tv by pressing the power button on the remote a couple seconds and go in the app and press sync manual it works until I put the tv in standby and it wont sync anymore when I turn the tv on. Do anyone has the same thing or a solution?