Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Tap to view not working

(Topic created on: 26-06-2021 12:59 PM)
Pc62
First Poster
Options
TV

Having just got the QE700 i now find the tap to view is not working .The tv makes a noise and a box appears on the screen saying to check phone screen .You then press to connect and nothing happens 

Any ideas ?

0 Likes
4 REPLIES 4
xSteveuk
Helping Hand
Options
TV
0 Likes
Nina11
Apprentice
Options
TV

I have a QN95A and can't get it to work either and Samsung Support cannot help as they have no knowledge of this feature. So guess we have to live without it. 

0 Likes
AndrewL
Moderator
Moderator
Options
TV

@Nina11 @Pc62: Tap View requires a compatible Samsung mobile device running Android 8.1 or higher with SmartThings installed. Open SmartThings > Tap the 3 lines, followed by the cog symbol > Tap View > On, then tap it on the TV. Depending on the SmartThings app version you may need to register your TV with the app in order to utilise this feature. 

0 Likes
Nina11
Apprentice
Options
TV

I have done that. I have an S10 wich is up to date. I have enabled tap view on Smartthings and the app is connected to the tv. (I can mirror manually from the app). But nothing happens when I tap the tv. 

0 Likes