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software upgrade UE32C6510

Posted by 27-07-2017 09:56 AM in TV

Are software upgrades still available for UE32C6510? the version I have 2011/10/10_003011 If there is one available can anyone send me a link... View Post

27-07-2017 10:54 AM

Hey @Lakeathome! You can find upgrade files on the support page for each TV on our we... View Post

I can't find netflix on my new samsung tv

Posted by 26-07-2017 10:54 PM in TV

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27-07-2017 06:39 AM

Hi @Louisem Can you please advise which particular model of T.V you have purchased plea... View Post

Speaker settings

Posted by 26-07-2017 09:41 AM in TV

I have a UE48H6400AK TV coupled with a HT-E5200 Home Theatre system. I have always run the TV sound through the Home theatre speakers using ARC.... View Post

26-07-2017 09:35 PM

Sounds like a dry joint somewhere to me. I would say 'fault'. View Post

smart view

Posted by 19-07-2017 04:12 PM in TV

Has any one any ideas how to get smart view to work. It fires up and then crashes. I am at my wits end. Thanks Steve View Post

26-07-2017 06:54 PM

Hi Thank you Its a UE48H6400AK I am using win 10 Thanks Steve View Post

Ks8000 hdr+ Viewing mode goes dim on sky hd channels but works when 4k signal or hdr with netflix

Posted by 03-04-2017 08:12 AM in TV

Ks8000 its special viewing mode hdr+ goes dim when watching non hdr or 4k like the sky hd ( still need upgrade to sky q) ive tried changing... View Post

26-07-2017 09:24 AM

Hi hdr+ is for standard content to give you that hdr look. hope that helps. View Post

24 month interest free credit from Samsung for larger purchases ?

Posted by 25-07-2017 06:09 PM in TV

Hi all , Hoping to buy a 75 inch QLED tv , and wondered if , as in the US Samsung are offering 24 month interest free 0% credit on all large... View Post

25-07-2017 07:27 PM

Hey @pumi63! You can find all of Samsung's current offers here. For TVs withi... View Post

keyboard for UE40H5500AKXXU led tv

Posted by 22-07-2017 09:25 AM in TV

what keyboard do I require for a tv Model No. UE40H5500ALXXU. This is a 40" led smart tv View Post

24-07-2017 05:18 PM

Hi @palmac. Have a look at our Wireless Bluetooth Keyboard here. View Post

forgotten Pin code

Posted by 23-07-2017 05:59 PM in TV

I cannot remember my pin code. How do l retrieve it? View Post

24-07-2017 04:47 PM

Hi @larrleye. Is this for your TV? The standard default PIN code is usually set to 00... View Post

All 4 App not loading UE32H6400AK

Posted by 21-07-2017 07:40 PM in TV

Suddenly All 4 App doesnt load. The load bar just keeps repeating but no programmes. Have cleared all the Apps and reloaded but no use. Any... View Post

23-07-2017 09:04 PM

I've had the same issue, just fixed it.menu>smarthub >reset smarthub>then go through the process ... View Post

capitol letters for sky security on my tv

Posted by 23-07-2017 06:30 PM in TV

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23-07-2017 07:17 PM

Hey @thomas111! Your post is blank? Can you tell us more about the issue you're exper... View Post

Up dating my Samsung tv

Posted by 20-07-2017 10:30 PM in TV

I have a Samsung tv about 10 years old it works perfect, but how can I get it to work with my fire stick? View Post

21-07-2017 07:07 PM

Yes, besides the serial # View Post

65" MU8000 - PS4 only displaying 1080 Resolution - not HDR?

Posted by 18-07-2017 09:17 PM in TV

I understand you need a new PS4 Pro to get full, 4k support on the playstation, however I know it is also possible on the current firmware to get... View Post

20-07-2017 02:54 PM

In the setting of the tv, you have to enable UHD color to the hmdi ports. View Post

Most voice commands have stopped working

Posted by 19-07-2017 07:22 PM in TV

I have a Samsung TV model UE55KU6670U. Commands that used to work now show the words on screen, then it comes up "I failed to recongnize what... View Post

20-07-2017 10:19 AM

Mine is working again. Thanks! View Post

TV HDR Compatibility

Posted by 13-07-2017 09:35 PM in TV

I was wondering if you could help me. I have a Samsung PS60F5500AKXXU Smart TV and have been using the record to USB feature for a few years now on... View Post

19-07-2017 02:47 PM

Hey @MasterMcIntosh, I've copied a snippet from the User Manual which you may find he... View Post

Prompted to upgrade app and now it has problems - can you downgrade back to old one

Posted by 16-07-2017 09:28 AM in TV

I have a UE40H6400AKXXU smart tv and recently it has been asking me to upgrade some apps. Silly like I accepted and now one of my favourite apps... View Post

18-07-2017 02:55 PM

Hi @AndyT8. Is the software of your TV up to date? Go to Menu > Support > Software Up... View Post

UE40ES6800 Internet Issues

Posted by 16-07-2017 07:17 PM in TV

Hi All, My TV is driving me mad.... I have had it for a few years now and have never had issues until recently (maybe the last year or so)... View Post

18-07-2017 01:57 PM

Hi @caz86. Let's just double check on the software on the TV. Could you give us the c... View Post

How to remove the outer screen on a UN55JS7000F due to gnat intrusion?

Posted by 10-07-2017 04:16 PM in TV

Two gnats got behind the protective screen on my tv and it bugs me while watching tv because I know they are there. View Post

18-07-2017 01:39 PM

Hi @BRSC. These should disappear in time, but to give them a helping hand, try gently... View Post

Ghosting shadow on 3d tv

Posted by 17-07-2017 07:11 PM in TV

I have a 3D TV model UE40F6100AK software version 1.30 Recently I have noticed a patch around 6" in diameter of a black shadow, but tonight... View Post

17-07-2017 07:54 PM

Thank you, will give it a go View Post

Model EU32K5600HA

Posted by 09-07-2017 10:38 AM in TV

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17-07-2017 01:25 PM

Thanks for the information, I shall give that a try. regards, RRW View Post

first youtube, now twitter??????

Posted by 21-06-2017 11:40 AM in TV

So. Last month i get the message that youtube will no longer be available on my samsung smart tv. Today I get the notice that the twitter app will... View Post

16-07-2017 07:48 PM

Most likely, which says a lot about them. This was a brand I used to trust, after this not so muc... View Post

Unable to connect screen mirroring/smart view

Posted by 11-07-2017 01:33 PM in TV

I am having problems connecting my S8 with my Samsung Smart tv. I have tried Smart view and quick connect with limited success. Any suggestions? View Post

16-07-2017 12:52 PM

Hi @Eugene. :smileyhappy: What's the model number of your TV? View Post

UED558000

Posted by 11-07-2017 08:50 AM in TV

HI I HAVE A 55 INCH SAMSUNG SMART TV , its connected to my router ,however when i try a surf the web it says server not found ?? any ideas View Post

16-07-2017 12:47 PM

Hi @gordon2. Are you getting this error message with all apps on the Smart Hub? View Post

Samsung S6 - Serie 7 TV: smart view not connecting.

Posted by 10-07-2017 09:32 PM in TV

Hello all My config: samsumg S6 and TV: UE49MU7075 with all updates installed. When I do smat view on a picture here is the error I got... View Post

16-07-2017 12:36 PM

Hi @pcdm. :smileyhappy: Are both your phone and TV connected to the same Wi-Fi networ... View Post

UE46F6800 turning off and on

Posted by 10-07-2017 11:38 AM in TV

Suddenly started just turning itself off and on continuously about a week ago. I have tried: new remote batteries (both tv and sky remotes) and... View Post