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Smartthings QE55Q7FAM

(Topic created on: 13-10-2019 08:42 AM)
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kristianrandall
First Poster

‎13-10-2019 08:42 AM - last edited ‎13-10-2019 08:43 AM

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I have the QE55Q7FAM, I need the smartthings app on my tv, I bought the tv in 2018 and I was told the app will be there, still nothing, I have spoken to a couple of Samsung customer services representatives and I keep getting told the app will be there soon and still nothing, I have seen the tv in the shops with the app but I cant seem to find it.

 

Any help will be great.

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AndrewL
Moderator
Moderator

‎13-10-2019 10:11 AM

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@kristianrandall: If the SmartThings app is available for your TV then it should be accessible via the Smarthub ( I recommend using the manual search field if you're not sure where to look). If it doesn't bring up any results then you could try installing the SmartThings app on your mobile device and adding your TV in this manner. For more information, please check the link below.

https://support.smartthings.com/hc/en-us/articles/210766566
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