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Original topic:

Smart Device pop up bug

(Topic created on: 17/02/21 18:55)
MotoJoe 250
Apprentice
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TV

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Since moving to another address, a pop up keeps appearing saying I need to allow/deny a smart things device from connecting to my tv. My phone has been connected for a long time, and no other devices could be  attempting to connect to my tv. PLEASE fix this bug, as having a pop up every 1-3 minutes while watching a film is the most disruptive thing I’ve ever experienced with a tv. Even with the setting to stop the notification after the first time doesn’t solve it, I’ve seen posts where 100+ notifications stack in the Device list so it is quite clearly a bug. 

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14 REPLIES 14
MotoJoe 250
Apprentice
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TV

I uninstalled the app smart things app from my phone, the pop up is still coming up 

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papashaun
Helping Hand
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Sorry didn't help - can't think of anything else to suggest - hopefully someone will be able to help - hope you manage to get it sorted !
MotoJoe 250
Apprentice
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TV

Update, tried the factory reset, the bug has still persisted 

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Mimo40
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MotoJoe 250
Apprentice
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TV

Wow okay very interesting, I don’t actually have the Facebook app, but I do have messenger, I’ll test this now see if it works, such a weird bug