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Original topic:

Q80T Restarting Itself

(Topic created on: 17-02-2021 02:57 PM)
ashackleton
First Poster
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TV

Hi all,

Just got a Q80T and am having an issue with the TV turning itself off at random times. It is then sometimes unresponsive and has to be unplugged from the cable to be turned back on again. Does anyone have any solutions to this?

Thanks,

Alex

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3 REPLIES 3
PaulyWauly36
Navigator
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TV
sammys have a power off setting which is pre set to 4 hours,check that from sttings menu it has options for 1 to 4 hours and off, if its not that contact your point of purchase
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ashackleton
First Poster
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TV

Thanks for your reply Pauly Wauly. Unfortunately I've turned the eco settings off and no improvement. Looks like it needs a fix! 

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ashackleton
First Poster
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TV

For anyone else that might have this problem, I was instructed by Samsung to:

- reset the TV

- unplug HDMI devices

- change the plug that the TV devices were plugged into

- take the batteries out the controller and press every button

Nothing worked unfortunately. They suggested an engineer come out. 

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