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faults

Posted by 04-02-2021 11:43 AM in TV

I broke my tv there last night moving from house to house is there any numbers or person who can help? View Post

04-02-2021 06:15 PM

@JoseyWales: I'm sorry to hear that you have experienced this issue. If there is physical damage to ... View Post

TV forgets HDMI input

Posted by 04-02-2021 11:42 AM in TV

Hello, I have a QE49Q60R tv. I have a number of devices connected to it (Sky, fire stick, apple tv). The tv keeps forgetting the source on... View Post

26-11-2023 10:55 PM

exact same issue on my recently-purchased QN50Q60CAFXZC Smart TV... come on, Samsung, do better! View Post

Amazon Firestick

Posted by 04-02-2021 03:51 AM in TV

I’m wondering if the Amazon fire stick is Compatible on my 2014 Samsung T V? Serial number is UN65HU7200F any advice is appreciated. View Post

04-02-2021 05:30 PM

Hi, I saw the posting above and have just purchased an Amazon " All-new Fire TV Stick with Alexa Voi... View Post

Software update using Mac OS

Posted by 03-02-2021 11:27 PM in TV

I would like to add the Firmware Update version 1560 to my JU6700 TV, however, the upgrade is only if you have a PC and I have a Mac...is there... View Post

04-02-2021 11:06 AM

Thank you...but when I click on the link, it downloads to the Mac but there is no extract function o... View Post

New Q90T Warranty

Posted by 03-02-2021 09:23 PM in TV

Hi, I recently received my new Q90T purchased from Samsung and there isn't a warranty card. I thought there is a warranty card with their TVs.... View Post

26-07-2022 08:58 AM

I purchased my TV from store which should have 5 years warranty but the store doesn't show up in the... View Post

Headphones

Posted by 03-02-2021 06:55 PM in TV

Hello, Can anyone tell me if I can connect my Bose QC35 headphones to my ue55nu7470, I can connect my Bose sound link mini speaker , but not... View Post

04-02-2021 08:40 AM

@ally1873 hello we can only connect one Bluetooth device at a time please ensure that the mini speak... View Post

QE65Q90T Netflix app stuttering audio on Dolby Atmos

Posted by 03-02-2021 06:50 PM in TV

Hi. Just purchased a Samsung QE65Q90T. It is connected to a TCL TS9030 Dolby Atmos soundbar. I have 2 separate issues. Firstly when I use the built... View Post

16-04-2021 11:56 AM

From my limited knowledge, I do know the TV has to be set to 'Pass-Through' for Atmos to function.Al... View Post

TV remote no longer controlling audio/optical output

Posted by 03-02-2021 12:31 PM in TV

I have Samsung Q7F tv which is connected to a JVC amplifier by the optical outlet. When I initially set the audio “audio out/optical”, the tv... View Post

03-02-2021 01:40 PM

Thanks for the reply - I have checked and the Anynet + is on and turning it off and on again has not... View Post

My Samsung Smart TV UE65TU7000 (2020) Keeps Rebooting

Posted by 03-02-2021 11:54 AM in TV

Hi all. I wonder if you can help. I purchased the above model in August of 2020 for my gym in my garden. It worked totally fine when I... View Post

03-05-2022 01:39 AM

Anyone reply to this yet? I bought mine 2 months ago and has never been quite right. Today it did th... View Post

Burning smell almost chlorine smell from Samsung TV

Posted by 03-02-2021 02:16 AM in TV

We purchased a Samsung tv from Best Buy at the end of 2015. It has had off and on smells the entire life of it. The past month, it has given off a... View Post

12-03-2023 09:29 AM

Hi @Vince Vonier, if you are based in the UK or Ireland then please send a private message to Sam_UK... View Post

mainboard compatability ue55ku7000uxtk

Posted by 03-02-2021 01:31 AM in TV

Hello everyone, my main board BN41-02528A , BN94-10801C of my tv UE55KU7000UXTK doesnt work, and i want to but another one, but I found some... View Post

KS9000 65" broken pixels / lines across screen

Posted by 03-02-2021 12:10 AM in TV

I have a Samsung KS9000 65" had it since new in 2016 and never had any issues until today. Bought it brand... View Post

03-02-2021 01:34 PM

I have now been quoted £1,000 parts plus £100 call-out fee, to repair it, by an authorised Samsung s... View Post

Frame 32” 2020 - Wall Mount

Posted by 02-02-2021 10:46 PM in TV

Hello I am looking for a recommendation for a suitable wall mount for the 2020 32” Frame TV. I understand that the No Gap Wall Mount does... View Post

05-02-2021 10:59 PM

I just purchased the 2020 32" Frame TV and "No Gap" mounting plates were in the box. You should have... View Post

UE50TU7020 smart TV will not display DVD or Sky HD+

Posted by 02-02-2021 10:11 PM in TV

Help, We’ve just bought the TU7020 TV, set it up, plugged our Sky box in hdmi 1 and the Panasonic Blu-ray DVD player in hdmi 2. Stuck on a... View Post

03-02-2021 02:40 AM

i think u can rule out faulty hdmi leads, , have u tried sky only with dvd not connected? , and vice... View Post

One connect and e-arc

Posted by 02-02-2021 05:28 PM in TV

I have a UE55KS8000 TV with one connect but it only has arc hdmi. Is there a replacement one connect box with e-arc hdmi to access Dolby Atmos. View Post

No volume on firestick

Posted by 02-02-2021 04:54 PM in TV

Recently purchased UE50TU7100 tv, I have sky-Q connected through Bose sound system and a firestick. When I switch over to the firestick I have no... View Post

02-02-2021 06:11 PM

@Lorraine : Do you have the Firestick connected directly to the TV, or is connected to your Sky Q or... View Post

UE40 NU71 20

Posted by 02-02-2021 03:56 PM in TV

I haven't used the 'smart' element on my TV very much and have just added 2 apps as far as I remember. I tried to update something... View Post

5 metre ONE CONNECT cable

Posted by 02-02-2021 12:39 PM in TV

I am looking for a 5 metre cable for my ONE CONNECT box - TV Model Number UE55KS7OOOUXXU. I am having a hard time finding one ... do they exist for... View Post

06-02-2021 07:12 PM

If you contact Samsung using live chat they will tell you the part number you are looking for which ... View Post

Weird blinking fault on flagship QLED model (QE75Q9FNA)

Posted by 02-02-2021 12:31 PM in TV

So below is a video clip of our 75" QLED TV that we've had for a couple of years approx. It's a glitch that occurs every 5 seconds on... View Post

This started happening suddenly this morning. Every 5 seconds, a strange glitch would show up in the picture. Doesn't matter what you're watching, image, movie, everything.

List of apps that support Atmos on 2020 Samsung QLED TVs?

Posted by 01-02-2021 11:33 PM in TV

Is there a definitive list somewhere? I have not able to find one. So far the only app that I hear people talking about it Netflix. (I have a... View Post

TV

faults

TV forgets HDMI input

Amazon Firestick

Software update using Mac OS

New Q90T Warranty

Headphones

QE65Q90T Netflix app stuttering audio on Dolby Atmos

TV remote no longer controlling audio/optical output

My Samsung Smart TV UE65TU7000 (2020) Keeps Rebooting

Burning smell almost chlorine smell from Samsung TV

mainboard compatability ue55ku7000uxtk

KS9000 65" broken pixels / lines across screen

Frame 32” 2020 - Wall Mount

UE50TU7020 smart TV will not display DVD or Sky HD+

One connect and e-arc

No volume on firestick

UE40 NU71 20

5 metre ONE CONNECT cable

Weird blinking fault on flagship QLED model (QE75Q9FNA)

List of apps that support Atmos on 2020 Samsung QLED TVs?

65” QN95D Neo QLED 4K HDR Smart TV

Satellite through HDMI port?

TV keeps disconnecting from sky q box

Q50 pauses playback in Netflix when entering menus

Suddenly low volume on QN90D

TV causes IP conflicts

Audio out on UE43DU7100KXXU

S95D TV and Denon AVR-S770H Connection Dropping

National Theatre at Home app on Samsung TV

TV inputs interrupt coax input

QE65QN85D - If connected to a Freesat Recordable set-top box can I still access the Samsung tv apps, in particular, NowTV ?

New 2025 Samsung TVs. Pre-order now open - Vision AI

Samsung Neo Qled Tv's now Available For Pre Order In Uk

Re: QN900B failure, warranty rejection, one connect dead