Like the fact 3 months later and Samsung silent on the issue!  ... View more

Well it is on my 55 2020 .  Frame as bloatware I cant delete and memory is down to 1%. Apple music is too again undeletable bloatware stopping the Frame being fit for purpose as an art displaying system. ... View more

After installing USB, install any app of your choice you should then get the option to install on USB. Hope this helps!   What does that even mean? 1 Place USB stick in the port. 2 "install any app of your choice then get the option to install USB",  how. I dont want to install any app. I want as much of the memory available for ART work, that is why I bought the frame.  Not for Apple netflix, prime, ITV player etc. I have the apps I want on my xbox. If it did let me move these unwanted apps to teh usb I would be happy but your sprocess lacks dteail and does not work. At least on my June 2020, £1400 White elephant called the Frame. ... View more

Dont do it paid out £1300 for a frame and the art work only works for about half the sold art work. ... View more

They have less bloatware built in apps so can spare th ememory to do what the customer bought the TV for. In the UK you are forced Apple TV, Music, Chanel 4, ITV. only thing you can delete is the offers app and that comes back. ... View more

Nice pictures, just a warning dont look at too much art  before adding photos. I cant add a single photo as the memory is ful lof art I have previewed. The frame buisness is to do with the photo size there is a US based Samsung forum that goes into this just 1 pixle to wide and you can only get the shadow frame. If you crop your photo you should be ok, and the crop only as i say have to shave off 1 pixle width, say from 400 x 800 down to 400 x 799 or whathave you. ... View more

Nope Samsung get a backhander for all apps that are undeletable, tough if you need the memory Samsung dont care. My TV memory down to less than 1% with no installed apps only those forced on me by Samsung. I think Watchdog and Which need to do an expose. ... View more

Very similar issue with THE FRAME, it has 4 gig but... The built in apps take 750mb leaving 3.25gig. However every time you look at a piece of the art it eats into the memory. It fills up and cant be deleted, new art can then not be viewed. We got the TV on the 25th June, 3 factory resets later and the memory is full again. Not one single app downlaoded and I delete the Samsung Offers App and Samsung Gallery App very other day to get the extra 1% free memory.  Customer service are a waste of time, 1 hour 30 mins, cant delete the cache of the artwork or the bloatware just get you to do a reset, this of course means re doing Netflix, Prime BBC and C4  passwords accounts etc. TV good for a couple of days and then full again. So even if the Samsung TV has 4 Gig the software glytch is there so I would say just dont buy.   ... View more

My TV has apple too, I told the help desk I use samsung not apple but they said it is stuck on it ! I have asked if I should ring apple they might know how to remove ! ... View more

Samsung sold me direct a 1500 smart art TV that is lacking in stotage space. Not happy they need to update software to allow there forced apps to be stored on a USB. They could even make the USB mandatory when in Smart mode.  I have 1% again with the only non mandatory app BT sport.  I am on the Verge of sending this TV back.  ... View more

Thanks for getting back to me have not used the app on my phone for uplading photos used a USB stick and that sems nice and quick.  My thought on the rendering getting it from the internet was that the picture in preview shows and then big when set but the rendering stage does not work for artworks now the memmory is 99%full. I am guessing the sofware needs to swap around stuff to render and I just dot have enough space for it to play with.  Anoying that I have now only 1 photo on the TV with loads on the USB drive it lets me play with. But cant get anymore stuff off of the art store. I have decided to give the TV week and see if I am still anoyed by it. If it is still bugging me I will get a refund and buy a cheaper TV with more memory. There are such good apps out there that could be used and at the moment in lock down plenty of artwork made available free by National gallery etc.   ... View more

I would not recomend the Frame had a Samsung before was excellent, the frame is smart but with so little memory and so many built in apps you can not use the ambient and artwork features. Better to buy a £600 tv at ASDA and pay a carpenter to make a smart frame £300. You will save yourself 600. ... View more

Yes all the others were down the Pub with the guys from Apple and Netflix spending the advertising revenue. ... View more

The system would not need to be totaly random either just nearly random. For example divide 3600 (second in an hour) by the number of pieces of art work in slide show. Then using the built in clock get the number of seconds passed in the current hour to give the startin piece of art work. Coding for this would be minimal and do the trick.  ... View more

Can I ask if you have had memory issues, I have subscribed but the art you can look at is limited, it seems the rendering step you mention during transition is it getting info from the internet. I have previewed many of the bits of art and it now does not let me set any new pieces with memory on TV down to 1% ? I have only the built in apps but fear the enormous Netflix and Apple are stealing artwork memory.  Like you say we paid very much over the odds for the artwork bit. Lets have it work. Mine does not dim so artwork in the day, lilly pads for example looks fantastic. by evening sun goes down and they have a strange etherial glow. ... View more

I asked Which, if they could take a look too. They are always recomending Samsung TVs @monk2 wrote: I have just posted on a UK  consumer website asking the question about our probelm. Already getting comments. This site is well respected in the UK and the guy who fronts it has helped many people over the years, if we get enough posts on his site i'm sure it will be brought to his attention. Please click the link below into your browser you will have to sign up to the site but i think this could be a game changer.  Once on the page and signed in you will be able to add your posts. I signed up from Greece so all of us will be able too.   https://forums.moneysavingexpert.com/discussion/comment/77208656#Comment_77208656   ... View more

And those with the frame with the added anoyance you pay for the art mode but cant install the art as the memory is stolen by Disney Apple etc. ... View more

Thought it was just me, the art work looks fantastic during the day but in the eveing has as you say a glow it certainly does not dim with the room settingsl like it says in the adds. Ours is the 55 version and really wishing 3 things 1 it had more memory as cant view all the art due to apps stealing storage 2 the telly turn its brightness down to match suroundings as advertised 3 we bought the bigger model because the artword during the day does look truly fantastic.  ... View more

What I dont get is why Samsung, who presumably read there own comunity posts dont accidentally just leak how to get into developer mode so we can delete the bloatware. They can still get their dirty money from Apple, Netfix or Disney or whatever for shipping the TVs with the memory stealing apps. But we the end user get a work around untill they fix things. ... View more

This is such a shame the picture is fantastic, just the apps and the constant factory resett it needs. Found out it is Ambient mode that eats the memory. It downloads rubish bouncing ball or times of maps. Utter rubbish badly coded taking up as much space as BBC Iplayer. We need a freindly Samsung employee to leak how to enter developer mode to delete the rubish if they wont sort out a decent system. ... View more

So just got a 2020 55 inch the frame dleivered, adding not a single app th ememory went to 1% only remaining by previeviewing not installing art work. Now cant install any new artwork despite subscribing. Do we know any hacks to get into the developer mode so we can delete the rubish ? E manual, apple Tv etc... ... View more

Did you get a fix, had ours delivered Friday and the only frame seems that dodgy fake shadow. Full screen pics are ok but some of the art work is not in wide screen so you have that gray rubish by default. a nice frame would be good. Also wonder if you have had memory problems with the frame not letting you set artwork, unless previousy previewed, The telly says 1% memory left and I have not added any new apps! ... View more

Well I was looking to get a new TV. Says can't use on any galaxy branded products. It is like click bait you waste a lot of time tries it on 3 different tvs a freezer and a washer. It's clearly a marketing scam     ... View more

Can't get my 25 discount to work either system states not applied.  ... View more