08-07-2021 09:46 PM
Hi all,
Recently reconnected my Frame TV after moving it and the BSkyB app is no longer there. Tried resetting the TV but this hasn’t restored it and it’s not in the store. So now have no access the link from tv to recordings etc…
Any ideas?
09-07-2021 03:43 PM
09-07-2021 04:57 PM - last edited 09-07-2021 04:58 PM
@Rob59 I have SkyQ and am unaware of any current app other than Sky Go, certainly not in Samsung Store. However Sky Go is not currently available for Smart tv's,other than via casting or Games Console https://www.sky.com/help/articles/managing-devices-and-streaming-sky-go#need-a-hand
https://www.bluecinetech.co.uk/sky-go-on-smart-tv/
However you can use the Samsung Remote for Sky Menu and recordings by setting up the universal Remote https://www.samsung.com/levant/support/tv-audio-video/qled-how-do-i-use-my-samsung-oneremote-as-a-un...
When setting up ensure you select correct option, depending on whether you have SkyQ or Sky HD.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
09-07-2021 06:21 PM
Hi pugs, thanks for the feedback, how do I side load an app?
09-07-2021 06:22 PM
Hi Andrew, I am trying to control my sky Q box via the Samsung TV. When it was working on the apps bar it had a BSkyB icon. It’s not Sky go as that’s for streaming and it’s not on the storefront.
09-07-2021 06:23 PM
Hi thanks for the reply, not sure if it’s specifically an app. It used to show on the Home Screen as BSkyB but essentially it allowed me to fully access the sky Q box and linked to recordings etc straight from Samsung Home Screen.
09-07-2021 07:28 PM - last edited 10-07-2021 12:48 PM
@Rob59 oh right, yes I have that option. You need to set it up via the Universal Remote settings as described above.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.