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Original topic:

Subtitles on QN94A

(Topic created on: 08-07-2021 10:58 PM)
heywoodg
First Poster
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TV

Why is it so difficult to turn subtitles on and off.
It takes 6 button presses on the remote and during that procedure you have to endure a voice describing each action. To make matters even more annoying the TV volume is reduced during this procedure, not a pleasant experience for others watching with you. Can it not be made easier and less conspicuous. ON OFF is all that is required and everything else with a separate option.

 

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Pugs1957
Superuser I
Superuser I
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TV
When do you experience this? With live TV or media play back?
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AndrewL
Moderator
Moderator
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TV

@heywoodg: You can easily access Subtitles via Accessibility Shortcuts by pressing the Vol +/- button on your Smart Remote for 1 second or more. From here, use the directional arrows to navigate to Subtitles, and tap the middle button. If you're hearing a description of your actions while you're in the menus, disable Voice Guide via the same menu, or head to Settings > General > Accessibility > Voice Guide Settings. I hope this helps. 

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