05-05-2022 05:39 PM - last edited 05-05-2022 05:41 PM
WHAT A PIECE OF *****. $2,500 TV and the SCREEN actually FALLS OFF... Samsung says its not their problem. Huh? Excuse me? HOW is this NOT their problem? I have seen this issue on other forums. I WILL NEVER BUY A SAMSUNG TELEVISION AGAIN. But who cares, i am just one little person who currently owns 3 other, including a Plasma that is 15 years old and is in BETTER condition that this POS! DO NOT BUY SAMSUNG PRODUCTS
07-06-2022 02:31 PM in
Hi @Goosenco, I've just come across his one. I'm not sure if you've had any joy with getting further with it since you posted, but if you haven't then I'm happy to see what I can do.
Noticed that you gave the price in $ and referred to the BBB. Are you based in the US? (Just a note: we're the Samsung UK & Ireland Community here, so whilst we welcome all and do our best to help everyone, we're limited a little in exactly what we can do do for folks beyond our shores. Would definitely like to see what we can do for you though. )
07-06-2022 02:37 PM in
Mine burnt where the power went into the TV, and was less than 3 years old
Hi @Jayos , Have you been in touch with Samsung Support regarding that? If not, can you send a DM to our Sam_UK account (https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597) with more info?
(Guide on how to send a PM/DM on our Community if you need it: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...
31-10-2023 12:03 PM in
I have the exact same Problem with this TV. I don' t know what to do. Has Samsung acknowledge that the adhesion used for this TV was not adequate for the design and wall mounting of the TV?