Samsung UN65RU8000FXZA Red Tint

[NickTV]

My tv has started having a red tint on the screen randomly over the past couple of months. The issue is specifically when any video is playing and not the app menu or settings. Sometimes turning off and back on has resolved it, but not every time. I have tried the following with no permanent resolution. 

- Resetting the picture (all picture settings appear fine too)

- Self diagnosis for the picture shows no problems.

- I have verified it is not an HDMI issue as the problem stays when no HDMI connections are made. 

Any help is appreciated. Thanks!

[JAMES4578]

Hi @NickTV Welcome to the Samsung community Is the red tint on all sources and how prominent is it, a picture may help. However generally tints can be caused by a variety of factors such as firmware glitches, HDMI connection problems, or hardware failures like panel defects or power supply issue . check you have the latest update and that connections are secure. when disconnecting the HDMI cables have you also switched off the Tv at mains. Best to give it a minute before reconnecting. Could also Factory Reset.

[AndrewL]

@NickTV: Are you able to clarify what method you are using to view the videos e.g. streaming app, via a USB device etc? In the meantime, please try heading to Settings > Picture > Expert Settings > Tint (G/R), and check to see if you can adjust the picture to your preference from here. 

[NickTV]

I didn't take a photo when it wasn't working unfortunately, but below is photo online that is roughly equivalent. The tint is on everything except the home page app selection, settings, etc.

I also verified no new updates were available. I could try a full factory reset next time the problem arises.

I did not switch it off at mains. I'll test this next time it pops up too.

[NickTV]

Streaming apps (Prime, Netflix, Youtube, etc.). Whatever the standard live TV that pops up when I turn the TV on also has the issue. 

I'll try adjusting the tint next time I see it. 

[Anatoliy1]

If you notice that sometimes the problem goes away and the menus and settings look normal, that means the display is fine. I would check the wiring harnesses, if that doesn't help, you will have to replace the main board. It wouldn't hurt to do a factory reset before doing that.