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Heavy red tint all of a sudden

(Topic created on: 3 weeks ago)
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Ryanhogie
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Hello, I have a couple year old Samsung smart tv from Sam’s club and all of a sudden today when I turned it on, all of the sources (so not just an hdmi cord) have a very heavy red tint. Red tint as in like that’s the only color that’s showing up. Just red and black. Am I going to have to return the tv to Sam’s club or is there an easy fix?

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JAMES4578
Samsung Members Star ★★
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Hi @Ryanhogie  I see that Sam's Club  is a membership warehouse club in the US,   we are the  UK/Ireland/European communities though.   Not sure which kind of warranty you have.   This can be caused by a varietry of factors such as  firmware glitches, HDMI connection problems, or hardware failures like panel defects or power supply issue . check you have the latest update and that connections are secure. If you take a Picture Test, Settings-Support-Device care-Self Diagnosis are errors highlighted ?

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Simple123456789
Explorer
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Easiest answer is to reset TV but you could reset picture settings and retry that first, normally these days its not a serious issue. Goodluck
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