3 weeks ago
Hello, I have a couple year old Samsung smart tv from Sam’s club and all of a sudden today when I turned it on, all of the sources (so not just an hdmi cord) have a very heavy red tint. Red tint as in like that’s the only color that’s showing up. Just red and black. Am I going to have to return the tv to Sam’s club or is there an easy fix?
3 weeks ago
Hi @Ryanhogie I see that Sam's Club is a membership warehouse club in the US, we are the UK/Ireland/European communities though. Not sure which kind of warranty you have. This can be caused by a varietry of factors such as firmware glitches, HDMI connection problems, or hardware failures like panel defects or power supply issue . check you have the latest update and that connections are secure. If you take a Picture Test, Settings-Support-Device care-Self Diagnosis are errors highlighted ?
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
3 weeks ago