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Samsung Tv

(Topic created on: 23-03-2023 05:29 PM)
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ASP1
Apprentice
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My Tv has started turning itself on/off. I get sound for around 5 seconds with no picture then turns off, then back on again around 10 seconds later doing the same and can repeatedly do this for hours. Any ideas? 

6 REPLIES 6
nowdeleted
Big Cheese
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Is the battery's in the remote fully charged?? also are any buttons jammed down ??
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AndrewL
Moderator
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@ASP1: Please can you confirm the model number of your TV, located on the sticker on the back of the device (next to the reference 'S/N')? In the meantime, please try unplugging the TV at the wall for 30 seconds, then plug it back in to see if this helps. 

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ASP1
Apprentice
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Handset is all ok. 

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ASP1
Apprentice
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6EE694ED-2D43-4083-B3D0-0E512BBB661D.jpeg

Unplugging makes no difference. TV tries to turn in. I get sound but no picture and does every 5 to 10 seconds 

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AndrewL
Moderator
Moderator
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@ASP1: If you press the Menu or Volume buttons on your remote, does anything appear on screen? Is the standby light flashing, or constantly lit when the issue occurs? 

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ASP1
Apprentice
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Volume adjusts but no image or menus when I press any other button. Standby light flashes intermittently 

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