So my TV after 11 months started getting horizontal lines across the screen. After doing all the tests and diagnostics and test on new cables It has now past the 1 year warrenty. I have spoken to support and just Americans or something that have terrible lines so you can't even hear or understand them. Who say they can't do anything. I have been hung up on numerous times and am getting nowhere. The TV only has a 1 year warrenty but it is guaranteed for 5 years. Is there nothing this company can do as it seems I have just wasted £700 for something that should at least last 5 years like it says. Any help?
Hi @Gooosey ,
I'm sorry to hear that you feel let down. Would you be able to share some images of how the screen look at the minute? I can see that you also mentioned that this is covered under warranty for 5 years, was this offered by the retailer or us?
I can see a lot of vertical lines, but no horizontal ones?
Try a full white screen and the lines should become clearer. See my post for help.