02-12-2018 11:26 PM
I have a Samsung UE55NU7023 i was playing back content just fine today and after i ejected my usb stick and insterted after 10 minutes without doing anything that would cause trouble my tv stopped loading anything from the usb port. It kep loading the usb forever when i tried to access it. I tried multiple usb sticks and it did the same thing. But when i had a single folder with a video in one usb drive the tv prompted me as always to play the video without opening the files and it played the video just fine, but when i tried to access the files after that i couldn't. What is going on? The port clearly works, what should i do?
Solved! Go to Solution.
21-01-2020 08:58 PM
21-01-2020 09:02 PM
21-01-2020 09:10 PM - last edited 28-01-2020 01:56 AM
I have tried a USB into my router, I have also tried setting up a DLNS media server on my local network. Both worked but only for a short while then exactly the same issue as with a usb direct connected. The stationary wheel of death. My conclusion is that the problem is with the operation of the smart hub functionality and NOT the USB connection itself,
My TV is now with Samsung who have agreed to "repair" it free of charge (thanks to the intervention of my retailer) and I await its return but I have no idea when that will be.
22-01-2020 11:38 PM
it worked thanks a lot
22-01-2020 11:42 PM
23-01-2020 05:38 AM
Since the TV / smart hub reset, mine is working 5 days now.,lets see if it stays that way.
23-01-2020 11:50 AM
23-01-2020 11:06 PM
Anyone with direct link to samsung person to fix my tv. It wont read or load usb drives on all ports. But tv recognises device is connected. But wont load or open. My tv is is less than 2 years old. I hardly use it
24-01-2020 12:09 AM
Etham,
read the posts on this forum for the last month. All your questions answered.
Power the TV off at the wall socket, wait 10 minutes then power on - all should then be working, but unfortunatly the issues you have will return within a day.
Please tell us all how it went for you.
thanks
24-01-2020 10:45 AM