Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung TV UE55AU7100 - Screen

(Topic created on: 23-03-2024 12:02 PM)
192 Views
Okelm
Apprentice
Options

On my Samsung TV UE55AU7100 the left section of the screen has stopped working, but it was not damaged or hit prior to this. The TV is just over a year old Samsung TV.jpg

3 REPLIES 3
Davizas
First Poster
Options
New television needed try and claim
0 Likes
AndrewL
Moderator
Moderator
Options

@Okelm: Please try powering off the TV > Unplug it at the wall for 30 seconds > Plug it back in and power back on using the remote. If the issue persists, please head to Settings > Support > Self Diagnosis > Picture Test, and follow the on-screen prompts. Is the line visible in the sample image? 

0 Likes
Okelm
Apprentice
Options

Thanks for the response. I tried both but neither worked. Attached picture shows the screen while displaying the sample image during the picture test. Samsung TV 2.jpg

0 Likes