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Samsun GU50TU8079U screen problem

(Topic created on: 19-03-2024 08:18 PM)
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Niko404
First Poster
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Hi all, after 3 years of using my Samsung TV GU50TU8079U stopped working. After 20s the screen goes black and no sound. I have opened the back to check where is the issue. After disconnecting from the mother board the screen has the light, which gives me the indication that it must be the mother board that is now needs to be replaced. I tried many sites to find the BN94-15767J new replacement but no luck! Perhaps any of you could suggest alternative or should I chance it and buy the used one?? BTW never have I ever done anything like that before so I definitely need some smart advice.

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JAMES4578
Samsung Members Star ★★
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Hi @Niko404     would not recommend going down that route, whilst it may be the motherboard  think you  need an engineer to inspect it and the posting of D.I.Y advice is not encouraged in the public forum.

Did you try General Troubleshooting beforehand?

I suggest you power off the Tv and unplug at the wall for 30 seconds before trying again, see if that makes any difference   If still no joy check all connections are secure

For more  troubleshooting see here https://www.samsung.com//support/troubleshooting/TSG01109749/#tv-with-a-one-connect-box-has-no-pictu... 

If not solved best to contact Samsung Support to arrange an inspection https://www.samsung.com/uk/support/contact/#product-support  

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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