04-11-2024 02:53 PM
My Samsung QN55Q60TA TV is overheating in the lower right corner, and lines have already appeared on the screen (see photo). I've noticed this is a recurring issue, but what concerns me the most is that due to the high temperature, the screen is starting to melt, which could potentially cause a fire. Therefore, I strongly urge Samsung to correct this issue and recall all TVs with this defect before an accident occurs.
04-11-2024 03:12 PM
@uscachi: I completely understand your concerns. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and we will be able to get this escalated for you.
18-11-2024 11:40 PM
Please see my post. I would turn your TV off and unplug it from the wall as it may well go on fire like mine did.
Samsung really do not care about the safety of its customers and this issue is highlighted by doing a simple Google search.
Samsung need to recall all TV's that have this issue before a fatality occurs.