24-01-2024 09:35 PM
I Purchased this samsung tv in september2022 and fast forward till now it has become a fire hazard hanging off my wall , i noticed the light bleeding about 2 months ago. I spoke to the samsung team to be met with i must pay for it to be repaired. In the pictures attached you can see that one half of the screen is darker than the other and the bottom left corner is extremley hot which now poses a fire hazard to me and my family . Have used samsung for years with no faults but these last few weeks have been ridiculous trying to come to a soloution
01-02-2024 11:54 AM
Hi @Ross mc ,
If you're UK/Ireland-based, and you'd like the team here to look into this for you, can you send us a Private Message with your contact details and any relevant info (e.g. reference numbers) to our @Sam_UK account (https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597) Guide on how to send a Private/Direct Message here if you need it: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...